01 - Data protection
The privacy policy describes how and for what purpose we collect, process and use personal data. The responsible handling of customer data is important to us. The following privacy policy applies to the use of our website and the services offered on it.
In this privacy statement, you will learn, among other things:
• Which personal data we collect and process;
• for which purposes we use your personal data;
• What benefits our data processing has for you;
• How long we process your personal data;
• what rights you have with regard to your personal data; and
• How you can contact us.
Your personal data is collected and processed in compliance with applicable data protection laws and requirements. In addition, Town Sports AG disclaims any liability for the use of this website, to the extent permitted.
02 - Responsible person
The person responsible within the meaning of the Swiss Data Protection Act (DSG) is:
Town Sports AG
Luisenstrasse 18
8005 Zurich
switzerland
Phone: 044 201 00 40
email: info@luxorfitness.ch
03 - Collection and processing of personal data
3.1. Visiting the website
When you visit our website, we automatically collect information about access (e.g. date and time, pages viewed, type of web browser, operating system, etc.). This data is collected automatically and is used exclusively for statistical purposes or to improve our website. We cannot assign this data to a specific person.
In order to properly present our website, improve its content, ensure the long-term functionality of our IT infrastructure and the technical aspects of the website, and to provide law enforcement authorities with relevant information in the event of a cyber attack, we need this data and information. The collected data is then deleted.
3.2. Links from other websites
This website may contain links to websites from other providers. Town Sports AG has no influence on these websites, their content, offers or availability, or the data protection declarations and regulations applicable there. It therefore disclaims any liability to the extent permitted.
3.3. Cookies and other services
We also use cookies on the website. Cookies are small text files with a so-called cookie ID, a unique cookie identifier that assigns websites and servers to a specific Internet browser. A specific Internet browser can be recognized and identified via this unique cookie ID. In accordance with Art. 45c lit. b FMG, we would like to point out that you have the option of preventing cookies from being set in your browser, for which you can consult the respective instructions from the browser provider.
You can find more information about the cookies used at the end of this privacy policy.
3.4. Social media/social networks
Buttons (“social media plugins”) may be placed on this website which establish contact with the servers of social networks (Facebook, Twitter, Instagram, etc.). By clicking on one of these buttons, you give your consent that necessary data such as IP address, visit to the website, etc. will be transmitted to the respective operator of the social network. The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. We do not receive any information about you from him.
3.5. newsletters
You can subscribe to our newsletter via our website. Data that you provide to the fitness center, in particular your email address and name, can be used to send our newsletter regularly. Dispatch is carried out either directly via Town Sports AG or via a contracted company. You can unsubscribe from the newsletter at any time (always via the link in the newsletter). You can also inform us of this by e-mail or using the contact details provided in the legal notice. The personal data will remain with our fitness center and possibly with the company commissioned to send the newsletter as long as you have subscribed to the newsletter. You can withdraw your consent to the storage of your personal data and its use for sending newsletters at any time with effect for the future. There is a corresponding link in every newsletter.
3.6. contacting
The website of our fitness centers contains certain information that enables quick electronic contact and direct communication, which also includes a general e-mail address. If you contact us via the communication options offered on our website, your contact details and content will only be used to process and answer your request.
If you contact us via the contact form, by e-mail or in any other way, we store and process the personal data you provide (e.g. name, email address, telephone number) to process your request and for any follow-up questions.
3.7. Fitness center membership
When you sign up for membership in one of our fitness centers, we collect and process your personal data (e.g. name, address, date of birth, contact details, payment information) for the purpose of contract processing, carrying out courses and training sessions, and for administrative purposes.
3.8. video surveillance
For the safety of our customers and to prevent crime, video surveillance systems can be used in our premises. The recordings collected are used exclusively for security purposes and are deleted after a reasonable period of time, unless they are required as evidence of any incidents.
04 - Purposes of data processing
We use personal data that we have received or collected primarily to process contracts with customers and business partners in fitness centers. In addition, we process this data for purposes such as developing our offerings, communication with third parties, advertising and marketing, the security of our facilities, and business transactions. We also process personal data to comply with legal obligations and prevent violations. If you work in such a role, your personal data may also be affected.
05 - Transfer of data to third parties
FITWORX is the new guest center network of independent training centers certified by fitness guides. As a member of our centers, you can train at all partner centers across Switzerland thanks to FITWORX.
Personal data will only be transferred to third parties if this is necessary to fulfill our contractual obligations or if we are required to do so due to legal provisions. As a rule, these service providers process personal data on our behalf as so-called “contract processors”. Our contract processors are required to process personal data exclusively in accordance with our instructions and to take appropriate data security measures. Certain service providers are also responsible together with us or independently (e.g. collection agencies). By selecting service providers and through appropriate contractual agreements, we ensure that data protection is ensured throughout the processing of your personal data.
This includes services in the following areas, for example:
• Freight forwarding and logistics, e.g. for shipping ordered goods;
• advertising and marketing services, e.g. for sending newsletters;
• business administration, e.g. accounting;
• payment services;
• Credit information, e.g. if you want to provide services on account;
• collection services;
• IT services, e.g. hosting, cloud services, sending e-mail;
• Consulting services, e.g. tax advisors, lawyers.
06 - Data security
We take appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Our security measures are regularly reviewed and adapted to technological progress.
07 - Your rights
You have the right to receive information about the data we have stored about you. In addition, you have the right to correct incorrect data, block and delete your personal data, provided that there are no legal storage requirements. To assert your rights, please contact us. We would be happy to provide you with further information in this regard.
08 - Cookies and tracking
This cookie information describes how and for what purpose we collect, process and use personal and other data when using our websites — in particular in connection with cookies and similar technologies.
What are cookies and similar technologies?
Cookies are files that your browser automatically stores on your device when you visit our websites. Cookies contain a unique identification number (an ID) that allows us to distinguish individual visitors from others, but usually without identifying them. Depending on the purpose of use, cookies contain further information, e.g. about pages viewed and the duration of the visit to a page. On the one hand, we use session cookies, which are deleted when the browser is closed, and on the other hand, persistent cookies, which remain stored for a certain period of time after the browser is closed (usually between a few days and two years) and are used to recognize visitors on a subsequent visit.
We may also use similar technologies, such as pixel tags, fingerprints, and other technologies to store data in the browser. Pixel tags describe small, usually invisible images or program code that are loaded from a server and thus transmit certain information to the server operator, e.g. whether and when a website was visited. Fingerprints are information that are collected when you visit a website via the configuration of your device or browser and that make your device distinguishable from other devices. Most browsers also support other technologies for storing data in the browser, similar to cookies, which we can also use (e.g. “web storage”).
How can cookies and similar technologies be deactivated?
In some cases, when you visit our websites, you have the option of activating or deactivating certain categories of cookies via a button displayed in the browser. You can also configure your browser in the settings so that it blocks certain cookies or similar technologies or deletes existing cookies and other data stored in the browser. You can also extend your browser with software (so-called “plug-ins”) that blocks tracking by certain third parties. You can find out more about this in your browser's help pages (usually under the keyword “data protection”). Please note that if you block cookies and similar technologies, our websites may no longer function fully.
Necessary cookies: Necessary cookies are required so that a website and its functions can be used. For example, these cookies ensure that you can switch between pages without losing the information entered in a form or the products placed in a shopping cart.
Performance cookies: Performance cookies collect information about how a website is used and enable us to carry out analyses, such as which pages are most popular and how visitors move around a website. These cookies are used to simplify and speed up visits to the website and to improve usability in general.
Functional cookies: Functional cookies enable us to provide advanced functionalities and display personalized content. These cookies allow us, for example, to save information that you have already provided (e.g. language selection) or to show you products that you might also like based on viewed articles.
Marketing cookies: Marketing cookies help us and our advertising partners to target you on our websites and on third-party websites with advertising for products or services that may be of interest to you, or to display our advertisements after you visit our websites as you continue to use the Internet.
Webflow
We use Webflow, a website builder system, for our website. The service provider is the American company Webflow, Inc. 398 11th St., Floor 2, San Francisco, CA 94103, USA.Webflow processes data from you in the USA, among others. We would like to point out that, in the opinion of the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. This may involve various risks to the lawfulness and security of data processing.
As a basis for data processing by recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or for data transfer there, Webflow uses so-called standard contractual clauses (= Article 46, paragraphs 2 and 3 GDPR). Standard Contractual Clauses (SCCs) are sample templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if they are transferred to third countries (such as the USA) and stored there. Through these clauses, Webflow undertakes to comply with European data protection standards when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision by the EU Commission. You can find the resolution and the corresponding standard contractual clauses here, among others: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?2locale=de
For more information about the standard contractual clauses and the data that is processed through the use of Webflow, please see the Privacy Policy at https:/webflow.com/legal/privacy.
Google Analytics
Two of the most important third-party providers are Google and Facebook. You can find further information about these below. Other third parties usually process personal and other data in a similar way.
We use Google Analytics, an analysis service from Google. Google uses cookies and similar technologies to collect certain information about the behavior of individual users on or in the relevant website and the device used (tablet, PC, smartphone, etc.) (e.g. how often you have opened our website, how many purchases have been made or what interests you have, as well as data about the device you use, such as the operating system). You can find further information about this under this link.
We have configured the service so that the IP addresses of visitors to Google's websites within Europe are abbreviated before being redirected to the USA so that they cannot be traced back. Google provides us with reports and can therefore be regarded as our order processor. However, Google also processes certain data for its own purposes. Google may be able to draw conclusions about the identity of visitors to the websites based on the collected data and therefore create personal profiles and link the data obtained to any existing Google accounts of these people. Information about Google Analytics' privacy policy can be found here:
https://www.blog.google/topics/google-europe/gdpr-europe-data-protection-rules/
Google Maps
This website uses the services of Google Maps. This enables us to display interactive maps directly on the website and allows you to conveniently use the map function. By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly associated with your account. If you do not want to be associated with your profile on Google, you must log out before activating the button. Google stores your data as user profiles and uses them for advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right. For more information on the purpose and scope of data collection and processing by Google, as well as further information about your rights in this regard and settings options to protect your privacy, please visit: https://www.google.de/intl/de/policies/privacy.
Google Ads
This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies can therefore not be traced across the websites of Ads customers. The information obtained using the conversion cookie is used to generate conversion statistics for ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not want to participate in tracking, you can refuse to set a cookie required for this purpose - for example by setting a browser that generally deactivates the automatic setting of cookies, or by setting your browser to block cookies from the “googleleadservices.com” domain.
Please note that you must not delete opt-out cookies unless you want measurement data to be collected. If you have deleted all your cookies from your browser, you must set the respective opt-out cookie again.
Google Remarketing
This website uses the remarketing function of Google Inc. The function is used to present interest-based advertising to website visitors within the Google advertising network. A so-called “cookie” is stored in the website visitor's browser, which makes it possible to recognize the visitor when they visit websites that belong to the Google advertising network. On these websites, visitors can be shown advertising relating to content that the visitor has previously viewed on websites that use Google's remarketing function.
According to its own information, Google does not collect any personal data during this process. However, if you do not want to use Google's remarketing feature, you can always deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the ad network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.
Google reCAPTCHA
This website uses the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland “Google”). The query is used to distinguish whether the input is made by a human or by automated, machine processing. The query includes the transmission of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be sent to Google and used there. However, Google will abbreviate your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA is not combined with other data from Google. Your data can also be transferred to the USA. For data transfers to the USA, there is an adequacy decision by the European Commission, the “Privacy Shield.” Google takes part in the “Privacy Shield” and has submitted to the requirements. By pressing the query, you agree to the processing of your data. Processing is carried out on the basis of Art. 6 (1) lit. a DSGVO with your consent. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent up to the withdrawal.
For more information about Google reCAPTCHA and the associated privacy policy, please visit: https://policies.google.com/privacy?hl=de
Google Tag Manager
Google Tag Manager is a solution that allows us to manage so-called website tags via an interface and thus integrate Google Analytics and other Google marketing services into our online offering, for example. The tag manager itself, which implements the tags, does not process any personal user data. With regard to the processing of users' personal data, we refer to the following information about Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
facebook
This website uses features from Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. When you access our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. Data is already being transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking on a “like” or “share” button, are also forwarded to Facebook. You can find out more about this at https://de-de.facebook.com/about/privacy.Ferner, our websites can use the so-called “Facebook pixel” and similar technologies from Facebook. We use these technologies to treat Facebook ads placed by us only to users on Facebook and partners who have shown an interest in us, which we submit to Facebook for this purpose (preferences). This allows us to understand the effectiveness of Facebook ads. You can find further information about this here:
https://de-de.facebook.com/legal/terms/customaudienceWir have concluded a corresponding additional agreement with Facebook. Users can therefore send requests for information and other data subject requests in connection with joint responsibility directly to Facebook.
instagram
Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please see Instagram's privacy policy: http://instagram.com/about/legal/privacy/
Sending a newsletter - Mailchimp
The newsletter is sent via the shipping service provider 'MailChimp', a newsletter delivery platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The shipping service provider's privacy policy can be viewed here. Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection levels (PrivacyShield). The shipping service provider is used on the basis of our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR and an order processing agreement in accordance with Art. 28 para. 3 p. 1 GDPR.
The shipping service provider may use the recipients' data in pseudonymous form, i.e. without attribution to a user, to optimize or improve its own services, e.g. to technically optimize the delivery and presentation of newsletters, or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them themselves or pass them on to third parties.
youtube
Features of the “YouTube” service are integrated on this website. “YouTube” is owned by Google Ireland Limited, a company founded and operated under Irish law based in Gordon House, Barrow Street, Dublin 4, Ireland, which operates the services in the European Economic Area and Switzerland.
Your legal agreement with “YouTube” consists of the terms, which can be found at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These Terms form a legally binding agreement between you and “YouTube” regarding your use of the Services. Google's privacy policy explains how “YouTube” treats and protects your personal information when you use the service.
09 - Amendments
This privacy policy can be amended at any time without notice. The current version published on our website applies. Insofar as the privacy policy is part of a contract with you, we will inform you of the change by email or by other appropriate means in the event of an update.
10 - Disclaimer
The author does not guarantee the accuracy, timeliness, reliability and completeness of the information. Liability claims against the author for material or immaterial damage arising from access to, use or non-use of the published information, misuse of the connection or technical faults are excluded.
All offers are subject to change. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.
